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SnowMark Digital
FAQ

Questions, answered.

If you don't see your question here, just call us at 604-365-7628 — a real person picks up.

About the website service

  • What's included in a website project?

    Whatever your business needs on it — pages, contact form, online store, booking system, blog — we build it in. One finished website, yours to keep.

  • How much does a website cost?

    Every business is a little different, so we put together a tailored quote after a quick onboarding call. Get in touch and we'll walk you through exactly what your project would look like.

  • Who owns the website?

    You do. 100%. You get the website, the files, and the content when it's done. It's yours to keep.

  • What if I want to make changes later?

    Once the site is delivered, it's yours — you're free to edit anything you like. If we're already running your marketing, we keep your website updated as part of that service. For website-only clients, we'll talk through ongoing updates at your onboarding session.

About the marketing service

  • What's actually included in the monthly marketing service?

    12 social posts a month, 2 blog posts a month, weekly Google Business Profile updates, 1 email campaign, ongoing search-engine work (Google plus the new AI search tools like ChatGPT and Claude), Google and Meta ads management, and a clear monthly report. Everything is included — no surprise add-ons.

  • How much does the marketing service cost?

    We tailor a clear monthly quote to your business after a quick onboarding call. Get in touch and we'll walk you through the details.

  • How long until I see results?

    It depends on where you start. Social media and email tend to show movement within a few weeks. Search-engine results — both classic Google rankings and visibility in AI search tools like ChatGPT and Claude — typically build over 3–6 months, with stronger gains compounding between 6 and 12 months. New websites usually sit closer to the longer end of that range. We won't promise overnight results; we'll show you exactly what's working with monthly reports.

  • What if I want Google Ads or Facebook Ads?

    They're already in the package — no extra management fee. We set up and run the campaigns; you just decide your ad budget, which goes directly to Google or Meta.

  • How does the marketing service work?

    It's a simple monthly service. You can step away whenever the marketing stops being useful to your business — we don't believe in trapping you in long agreements.

About working together

  • Where are you located?

    We're fully remote and work with clients across Canada, the US, and Europe. Everything runs over phone, email, and Google Meet — no office visits needed.

  • Do you only work with certain industries?

    No — we work with all kinds of small businesses. Restaurants, trades, services, retail, professionals. If you run a small business and want more customers, we can probably help.

  • How do I get started?

    Book a free onboarding session. We meet on Google Meet, talk about your business, you ask questions, and if we're a good fit we send you a quote. If we're not, we'll point you somewhere better.

  • Who actually does the work?

    Your project is handled by our team — not offshored, not handed off to a stranger you've never met. You always have a real person to call.

Let's get started

Still have a question?

Call us, email us, or book an onboarding session over Google Meet — we'll give you a straight answer.